If you don't see the Sign in another way link, it means that you haven't set up any other verification methods. Sign in to your account but select the Sign in another way link on the Two-factor verification page. If you never added an alternative verification method, you can contact your organization's Help desk for assistance. If so, you can use this alternative method now. Maybe you previously added an alternative method to sign in to your account, such as through your office phone. You left your mobile device at home, and now you can't use your phone to verify who you are. This content can help you with your work or school account, which is the account provided to you by your organization (for example, If you're having problems with two-step verification on a personal Microsoft account, which is an account that you set up for yourself (for example, see Turning two-step verification on or off for your Microsoft account. Close the window to finish.Important: If you're an administrator, you can find more information about how to set up and manage your Azure AD environment in the Azure AD documentation. You can now review your settings again on My Sign-Ins. Enter the code you received by text message and select Next.Add your mobile number and select Text me a code.(Do not choose Office phone as this will not work.) We recommend adding your mobile number as an additional sign-in method in case you lose access to the app. You will now be redirected to My Sign-ins to review your settings.
Set up a second sign-in method as back up You have set up multi-factor authentication. You should then see a message on your computer telling you the notification is approved. (You may be asked to provide the device’s PIN or your fingerprint - depending on how you have set the security of your device.) Your phone or tablet will prompt you to approve the sign-in. Your account will be set up once your device detects the QR code. Use your phone or tablet to scan the QR code on your computer. Android: tap the three dots on the top right and select Add account, then Work or school account.Open the app and allow notifications if prompted. Install the Microsoft Authenticator app on your phone or tablet via: This should not be on a device you share with anyone else, for example, on a shared family device 1. This should not be a device you share with anyone else for example a shared family device Set up the mobile app You’ll be asked to install the Microsoft Authenticator app on your phone or tablet. If you don’t have a smartphone, select “I want to set up a different method” and follow the Set up your phone instructions.Ĭlick Next to follow the on-screen instructions. The first time you try to log in after you have been enrolled, you'll be redirected to a Microsoft page with a window headed More information required.
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